Thank you for using the AI Video generation service ("Service") provided by touchworld.ai. We are committed to protecting your privacy. This privacy policy explains how we collect, use, and disclose your personal information when you use our Service. By using our Service, you agree to the collection, use, and disclosure of your personal information as described in this privacy policy. Information We Collect We collect the following types of information: a. Personal Information: We collect personal information that you provide to us when using our Service, such as your name, email address, and any other information you choose to provide. b. Usage Information: We collect information about your use of our Service, such as the pages you visit, the features you use, and the actions you take. How We Use Your Information We use the collected information for the following purposes: a. To provide and improve our Service. b. To communicate with you about our Service. c. To personalize our Service based on your preferences. d. To analyze the usage of our Service. e. To prevent fraud and other illegal activities. How We Share Your Information We do not share your personal information with third parties, except in the following circumstances: a. Service Providers: We may share your personal information with service providers who assist us in providing the Service, such as hosting service providers and email service providers. b. Legal Requirements: We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal obligations or to protect and defend our rights or property. c. Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. Your Choices You can control your personal information in the following ways: a. Update your account information. b. Opt-out of receiving promotional emails. c. Delete your account. Security We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and therefore we cannot guarantee absolute security.
At Touch World, we’re working hard to serve our customers a little better every day. Looking after the personal data you share with us is a hugely important part of this. We want you to be confident that your data is safe and secure with us and understand how we use it to offer you a better and more personalized experience. This Cookie policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy Statement. What are Cookies? A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the Shopify website, including strictly necessary, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. Why We Use Cookies Using the knowledge of your previous visits to our website, we can enhance subsequent visits by tailoring our content to match your requirements. When you visit our website we automatically collect certain information about the device you use to do so (“your device”), including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse the website we collect information about the individual webpages or products that you view, what websites or search terms referred you to the website and information about how you interact with the website. We refer to this automatically collected information as Device Information. How we collect Information using Cookies We collect Device Information using the following technologies: “Cookies” are small data files that are commonly stored on your device when you browse and use websites and online services and often include an anonymous unique identifier. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization. “Log files” track actions occurring on the website and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons”, “tags” and “pixels” are electronic files on the website used to record information about how you use the website. Here is a list about the main types of cookies we use and what we use them for. When we mention “cookies” we also mean web beacons, pixels and other technologies that collect information in a similar way to cookies and when we mention “websites” we also mean mobile applications and emails. 1.Essential cookies These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. For example, we and our Service Providers may use these cookies to authenticate and identify our customers when they use our websites and applications so we can provide our service to them. They also help us to enforce our Website Terms of Use and Terms and Conditions of Business, prevent fraud and maintain the security of our service. Without these, cookies services you have asked for, like shopping baskets, cannot be provided. Because these cookies are strictly necessary we do not need to ask for your consent to use them. 2.Performance and Functionality Cookies These cookies are not essential but help us to personalize and enhance your online experience with Touch World. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of our products and services so that we can enhance and personalize our website and products and services and conduct market research. The functional cookies we use include: User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service. Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters). Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately. User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages. Touch World is dedicated to user experience and we use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. 3. Third party cookies and social networks If you click on a hyperlink from our website to any third-party websites (for example, if you 'share' content from our website with friends or colleagues through social networks), you may be sent cookies from these third-party websites. Please note that some of these third party services place cookies that are also used for things like behavioral advertising, analytics, and/or market research. Third-party websites will have their own privacy and cookie policies which we cannot control. Please check the third-party websites for more information about their cookies and how to manage them. Changes to This Privacy Policy We may update this privacy policy from time to time. If we make significant changes, we will provide notice on our website or through email. Contact Us If you have any questions or concerns about our privacy policy, please contact us at [email protected]. Last Updated: Jan 21, 2025.